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No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age - ACORN Canada

No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age

Resource Type: Fair Banking

In this report, the Public Interest Advocacy Centre sought to develop a framework for defining “affordability” of communications services in the digital age. Citizens need to be able to participate fully in society—and they need communication in order to do so. However, as communications services become increasingly central to the everyday activities of Canadians, are they affordable for lowincome Canadians, or do these consumers struggle to retain service? This report examines the way affordability is perceived by regulators, academic researchers, and corporate stakeholders, both in Canada and in other jurisdictions.

Posted March 23, 2015

 

Source: Public Interest Advocacy Centre

 

 

No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age

No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age Download Resource