No Consumer Left Behind: A Canadian Affordability Framework for Communications Services in a Digital Age
Resource Type: Fair Banking
In this report, the Public Interest Advocacy Centre sought to develop a framework for defining “affordability” of communications services in the digital age. Citizens need to be able to participate fully in society—and they need communication in order to do so. However, as communications services become increasingly central to the everyday activities of Canadians, are they affordable for lowincome Canadians, or do these consumers struggle to retain service? This report examines the way affordability is perceived by regulators, academic researchers, and corporate stakeholders, both in Canada and in other jurisdictions.
Posted March 23, 2015
Source: Public Interest Advocacy Centre