CRTC Inquiry into the Retail Sales Practices of Canada’s Large Telecommunications Carriers: ACORN Submission
Resource Type: Internet For All
Recently, the Canadian Radio-television and Telecommunications Commission (CRTC) began an inquiry into the sales practices of telecoms companies, to understand whether services are being sold fairly and transparently. ACORN invited members across the country to share their experiences. Many members who reached out had been misled when buying a product or service, encountered pushy salespeople, or found their phone, internet or TV package confusing.