{"id":15353,"date":"2024-10-10T13:23:06","date_gmt":"2024-10-10T17:23:06","guid":{"rendered":"https:\/\/acorncanada.org\/?post_type=news&#038;p=15353"},"modified":"2024-10-10T13:26:44","modified_gmt":"2024-10-10T17:26:44","slug":"acorn-hamilton-calls-on-rbc-to-support-low-income-customers-against-predatory-scams","status":"publish","type":"news","link":"https:\/\/acorncanada.org\/news\/acorn-hamilton-calls-on-rbc-to-support-low-income-customers-against-predatory-scams\/","title":{"rendered":"ACORN Hamilton calls on RBC to support low income customers against predatory scams"},"content":{"rendered":"<p>Today ACORN\u2019s downtown chapter held a rally outside the 21 King St W RBC branch in support of a member who was victim of a sophisticated and predatory phone scam in June.<\/p>\n<p>Over two days in June (7th &amp;12th), $617.69 was withdrawn from Jennifer McGrath\u2019s RBC chequing account. The scammers called through a spoofed phone number appearing as RBC.<\/p>\n<p>Despite RBC agreeing a scam took place, they have refused to cover the loss of funds.<\/p>\n<p>While $617.69 might not mean much to a huge financial institution like RBC, it is everything to a low income renter on ODSP.<\/p>\n<p>ACORN members called on the bank to cover the loss of funds and improve their policy when low income customers with disabilities fall victim to predatory scams.<\/p>\n<p>Instead of listening to one of their customers, they locked the door and called the police. We have emailed our demand letter to RBC CEO David McKay.<\/p>\n<p><img decoding=\"async\" class=\"alignnone wp-image-15354\" src=\"https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357-1024x771.jpg\" alt=\"\" width=\"348\" height=\"262\" srcset=\"https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357-1024x771.jpg 1024w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357-300x226.jpg 300w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357-768x578.jpg 768w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357-1536x1157.jpg 1536w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/PXL_20241010_153620357.jpg 1920w\" sizes=\"(max-width: 348px) 100vw, 348px\" \/> <img decoding=\"async\" class=\"alignnone wp-image-15355\" src=\"https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496-1024x771.jpg\" alt=\"RBC\" width=\"355\" height=\"268\" srcset=\"https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496-1024x771.jpg 1024w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496-300x226.jpg 300w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496-768x578.jpg 768w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496-1536x1157.jpg 1536w, https:\/\/acorncanada.org\/wp-content\/uploads\/2024\/10\/1000016496.jpg 1920w\" sizes=\"(max-width: 355px) 100vw, 355px\" \/><\/p>\n","protected":false},"featured_media":15355,"parent":0,"menu_order":0,"template":"","front_page_slider":[],"campaigns":[63],"featured_news":[70],"class_list":["post-15353","news","type-news","status-publish","has-post-thumbnail","hentry","campaigns-other","featured_news-yes"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/news\/15353"}],"collection":[{"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/news"}],"about":[{"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/types\/news"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/media\/15355"}],"wp:attachment":[{"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/media?parent=15353"}],"wp:term":[{"taxonomy":"front_page_slider","embeddable":true,"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/front_page_slider?post=15353"},{"taxonomy":"campaigns","embeddable":true,"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/campaigns?post=15353"},{"taxonomy":"featured_news","embeddable":true,"href":"https:\/\/acorncanada.org\/wp-json\/wp\/v2\/featured_news?post=15353"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}